Privacy Policy

We do not collect personal information unless you voluntarily provide it. However, certain services may require you to share specific details. This may include:

• Registering for an account
• Signing up for special offers
• Contacting us via email or text message
• Requesting a call
• Providing payment details for a purchase

We use this information to communicate with you about the services or products you request. Additionally, we may collect other personal or non-personal information in the future as necessary.

We use the collected data to:

• Respond to service requests and inquiries.
• Send appointment confirmations and service updates through calls, texts (SMS), and emails.
• Offer promotions and service reminders with your consent.
• Enhance our services and customer support.

We use security measures to safeguard your personal data from unauthorized access, disclosure, or misuse. However, no electronic transmission can be guaranteed to be completely secure.

Leader Appliance Repair does not distribute, share, or provide customer information to third parties for sale or lease.

We may disclose your personal information to third parties, including:

• Our Staff: This includes service technicians who perform repairs and customer support representatives who handle calls and schedule appointments.
• Partners & Service Providers: Reliable collaborators who help with customer support, scheduling appointments, coordinating deliveries, and processing payments.

These third parties are authorized only to use your information for the specific services they perform on our behalf and are obligated to keep the information confidential.

You have control over how we communicate with you and how your personal information is used.

• Opt-Out of Text Communications (SMS): You can stop receiving text messages from us at any time by replying "STOP" to any message.
• Opt-Out of Email Communications: To unsubscribe from promotional emails, click the "Unsubscribe" link at the bottom of any email.
• Access & Update Your Information: You may request access to or updates to your personal information by contacting us directly.

By providing your phone number, you agree to receive text messages from Leader Appliance Repair regarding service updates, promotions, and other relevant information. Message & data rates may apply for SMS. Message frequency varies. You may opt out at any time using the methods described above.

By providing your email address, you agree to receive emails from Leader Appliance Repair regarding service updates, promotions, and other relevant information. You may unsubscribe at any time using the methods described above.

If you have any questions or concerns regarding your data, feel free to contact us for assistance.

We may use tracking technologies to observe interactions with our website and services. This allows us to analyze user behavior, improve website performance, and enhance the overall customer experience. Tracking methods may include log files, analytics tools, and other technologies that gather data such as IP addresses, browser types, and browsing activity.

Our website uses cookies to personalize your experience and enhance service efficiency. Cookies are small files stored on your device that help us remember your preferences and improve site performance. You can manage or disable cookies through your browser settings, though doing so may impact some website features.